55bd com Privacy Policy — your data is completely safe with us.

01 Introduction & Commitment

Welcome to 55bd com. This Privacy Policy explains in detail how we collect, use, store, and protect all personal information you provide on our platform. 55bd com believes that your privacy is a fundamental right, and we treat it with the utmost respect.

This Privacy Policy applies to the 55bd com website, mobile app, and all associated services. By using our platform, you automatically agree to this policy, so please read it carefully.

We adhere to international data protection standards and continuously improve our security measures. Your trust is our most valuable asset.

02 What types of information we collect

55bd com collects information in two main ways — what you provide directly, and what is automatically collected as you use the platform.

Information provided directly

• Identity information: Full name, date of birth, gender, and national ID number.
• Contact Information: Mobile number, email address, and current residential address.
• Financial information: Mobile banking number (bKash/Nagad/Rocket), transaction history.
• Verification information: NID scan copy, passport, or driving licence photo.
• Account Information: Username, password (in encrypted form), and security questions.

Automatically collected information

• Device Information: IP address, browser type, operating system, and device ID.
• Usage Information: Pages you visited, time spent, and games you played.
• Location Information: Approximate geographic location (at the country and city level).
• Cookies & Tracking: Session cookies, preference cookies, and performance analytics data.

03 How Your Information Is Used

55bd com uses your data only for specific, legitimate purposes. We never use your information in ways not outlined in this policy without your consent.

• Service Delivery: Creating accounts, processing transactions, and personalizing your gaming experience.
• Identity verification: Completing the KYC process to prevent fraud and multiple account creation.
• Contact: Sending important updates, promotional offers, and support messages.
• Security: Detecting suspicious activity and defending against cyber threats.
• Legal Compliance: Meeting regulatory requirements and complying with anti-money laundering regulations.
• Service improvement: Analysing usage patterns to improve and enhance the platform.
• Responsible gaming: Identifying signs of excessive gaming and providing support to members.

04 Data Sharing & Disclosure

55bd com takes great care when it comes to sharing your personal information with third parties. We do not disclose any data except in the limited circumstances outlined below.

When Your Information May Be Shared

• Payment Processors: With authorised payment partners such as bKash, Nagad, and Rocket to process transactions.
• Fraud Prevention: With authorised security service providers for fraud detection.
• Regulatory authority: In response to a court order or a lawful request from a government authority.
• Business transfer: In the event of a company merger or acquisition, you will be notified in advance.

International Data Transfers

In some cases, your data may be stored on servers outside Bangladesh. In such instances, 55bd com ensures that the relevant country or service provider complies with international data protection standards and that your information receives equivalent protection.

05 Cookie Policy

The 55bd com website and app use cookies and similar tracking technologies. Cookies are small text files stored in your browser that help recognise you on return visits.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause certain features on 55bd com to stop working.

06 Security Measures

55bd com uses industry-leading security technology to keep your data safe. Our security team maintains round-the-clock vigilance.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Encrypted database: All sensitive data stored on our servers is kept in encrypted form.
• Firewall protection: Advanced firewall and intrusion detection systems are active.
• Two-Factor Authentication: OTP verification option when logging into your account.
• Password Hashing: Passwords are never stored in plain text — bcrypt hashing is used.
• Real-time monitoring: Suspicious logins or unusual activity are detected instantly.
• Regular audits: Periodic security audits conducted by independent third-party security experts.

07 Your Data Rights

As a member of 55bd com, you have several important rights over your personal data. We respect these rights and respond promptly to any request.

• Right to Access: You may request to view all information we hold about you at any time.
• Right to rectification: You have the right to request corrections to any inaccurate or outdated information.
• Right to Erasure: Subject to certain conditions, you may request the permanent deletion of your data.
• Right to restrict processing: In certain cases, you may request a temporary pause on the processing of your data.
• Data Portability: The right to request an export of your data in a commonly used format.
• Right to Object: You may object to the use of your data for specific purposes.
• Marketing Opt-Out: Unsubscribe from promotional emails or SMS at any time.

To exercise any of these rights, please email our support team. We typically respond within 30 business days.

08 Data Retention Period

55bd com does not retain your data longer than necessary. Retention periods vary depending on the type of data and applicable legal requirements.

Once the retention period expires, data is securely deleted or fully anonymised so that you can no longer be identified in any way.

09 Policy Change Notifications

55bd com may update this Privacy Policy from time to time. Changes may be necessary due to updates to our services, legal requirements, or the adoption of new technologies.

• Advance notice will be sent to your registered email address for any significant changes.
• The "Last Updated" date at the top of the page will always reflect the most recent version.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• An archive of previous policies can be provided upon request.

10 Contact & Complaints

For any questions, concerns, or complaints about our Privacy Policy, please contact our Data Protection team:

• Email: [email protected]
• Live Chat Support: Available 24/7
• Response time: typically within 48 hours
• Data Protection Officer: Our DPO personally reviews all privacy-related requests.

55bd com is committed to treating every privacy-related complaint with the utmost seriousness and to resolving it as promptly as possible.